We want you to be happy with the service provided, so we offer full refunds within 30 days of purchasing a subscription for those who have 6 or 12 month plans. Due to the time sensitive nature of our products and services, we can not offer any refunds after 30 days. Please note that multiple uses of our Draft Assistant will disqualify users from receiving a refund, even within the 30 day grace period given for semi-annual or annual subscribers.
If you purchased a monthly subscription, we are unable to provide refunds. If you need assistance cancelling your subscription, please refer to this article. Also note that cancelling your subscription doesn't provide you with a refund, or entitle you to one.
If you wish to request a refund, please contact our customer service team and we will gladly help you if you're eligible for a refund.