Your satisfaction is important to us! For 6-month and 12-month subscriptions purchased directly through our website, we provide a full refund if requested within 30 days of purchase. However, subscriptions purchased through Apple's App Store or Google's Play Store are governed by their respective refund policies, and we cannot guarantee a 30-day refund window for these purchases.
Please note that, due to the time-sensitive nature of our products and services, we cannot offer any refunds after 30 days.
Multiple uses of our Draft Assistant will disqualify users from receiving a refund, even within the 30-day grace period for semi-annual or annual subscribers.
If you purchased a monthly subscription, we are unable to provide refunds.
If you need assistance cancelling your subscription, please refer to this article. Also note that canceling your subscription doesn't provide you with a refund, or entitle you to one.
If you wish to request a refund, please contact our customer service team and we will gladly help you if you're eligible for a refund.
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